Google Business Profile Support

Frustrated with Google's Support?

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We understand your frustration if you're struggling with Google and can't figure out what's wrong with your business profile. Fortunately, you've come to the right place.

We offer specialised Google Business Profile support when you have a problem you can't resolve or get an answer from Google directly.

Our team works with Google representatives regularly to solve suspension, duplicate, and access issues that frequently occur.

Learn more about our GBP Support Service below, or contact us through our online form to discuss how we can help!

Google Business Profile Support Service

Our Google Business Profile Support Service effectively solves issues with suspensions, duplicates, and profile access.

Get Help Now! – $650

Google Business Profile Support Service Overview

Our Google Business Profile Support Service connects you with a GBP expert with extensive experience working with Google to solve profile issues. They will act as your representative and handle all communications until a final resolution is reached, saving you valuable time and frustration.

The service begins with a comprehensive review of your Google Business Profile to ensure it meets Google's guidelines. If any edits are required, we'll discuss them with you and implement them to bring your profile into compliance.

Our Google Business Profile Support Service has successfully resolved issues such as:

• Account or Listing Recovery
• Account Suspension
• Duplicate Listings
• One-Time Profile Updates
• Malicious Profile Edits
• Verification Delays

If you're currently experiencing any of these issues and want a prompt solution, we can help.

Get Help Now! – $650

Google Business Profile Support Process

Your GBP Expert will act on your behalf to resolve issues and eliminate the frustration of dealing with Google's support team.

How Our Google Business Profile Support Service Works

Our Google Business Profile Support Service provides a straightforward alternative to tackling problems yourself:

1. You Tell Us About Your Problem

After purchasing our support service, you'll be connected with your dedicated account manager. Your certified account manager will contact you to learn more about your current issue, collect information, and discuss next steps. In certain cases, such as when you want us to edit your listing directly, we will require managerial access to your profile. Any access requirements will be discussed during this step.

2. We Investigate and Collect Information

From your perspective, our next step is conducting research and gathering information about the issue to create a proper ticket with Google. Problems must be approached correctly to avoid delays in resolution and miscommunications that can frequently occur with Google Business Profile support. If your issue doesn't require Google's intervention, we'll work to create an action plan to resolve it during this step.

3. We Create a Ticket on Your Behalf

Armed with all the necessary details, we will craft and submit a ticket to Google that accurately describes what happened and why your profile should not have been affected. Our experience creating these tickets has resulted in a very high positive resolution rate for our clients.

4. We Work on Your Behalf to Get a Positive Resolution

We would like to tell you that all issues are resolved with a single ticket submission, but that's not always the case. Sometimes, additional information might be required. In other instances, there may be a grey area open to interpretation, and we need to take time to present your case properly. Regardless of the situation, we handle the difficult work to ensure you receive accurate information and a stress-free experience, maximising your chances of a positive outcome. If your resolution doesn't require Google's intervention, we will likely solve your issue directly or advise you on why a positive resolution may not be possible.

Get Help Now! – $650

Google Business Profile Support Service FAQs

Can I just fill out a ticket with Google myself?

Yes, you absolutely can do this yourself. Like our other services, you can handle this on your own. For some businesses, the DIY approach works well. However, we also recognise that many people prefer to focus their time and energy on other aspects of their business rather than struggling with Google Business Profile issues.

Do you have a direct contact or special relationship with Google?

No. We do not have any special insider or privileged partner access at Google. We attribute our success to years of experience with Google, GBP profiles, and the common problems many users face when trying to manage and optimise their listings.

Do you offer any guarantees or refunds?

No. We are not Google; ultimately, we cannot guarantee that your issue will be resolved positively. Our service fee covers our commitment to do everything possible on your behalf and use all available resources to secure a favourable decision.

How long does the process typically take?

Resolution times vary depending on the complexity of your issue. Simple problems might be resolved within 3-5 business days, while more complex cases can take 2-4 weeks. We'll keep you informed with regular updates throughout the process.

Do you work with businesses outside of major cities?

Yes! We work with businesses across Australia, from Sydney and Melbourne to regional areas and rural communities.

What information will you need from me?

We'll typically need details about your business, your Google Business Profile URL, information about when and how the issue began, any communications you've had with Google, and account access information (which we'll discuss securely during our initial consultation).

Can you help with ongoing profile management after resolving my issue?

Absolutely! We offer comprehensive Google Business Profile management services to help you maintain and optimise your profile for maximum local visibility. Please see our GBP Management Service page for more information.

Get Help Now! – $650